Fact

Common Issues

Solutions

Employees are people have physical and emotional vulnerabilities.

Emotional problems, stressors, substance use.

Behavioral health management, outcome focused counseling, health education, recruitment and employee selection consultation.

Employees have families and other close relationships.

Domestic violence, marital problems, parenting stressors, behavior problems in children, death in the family or other close relationship, ageing parents, financial crises, and legal problems.

Individual, child, couples, and family counseling. Separation/divorce mediation, counseling legal referral. Debt counseling legal referral.

Employees are members of a work team.

Workplace dysfunction, interpersonal conflict, poor communication, critical incidents, violence in the workplace, reduced productivity or quality, and shift work adjustment issues.

Solution-focused counseling, employee education, dispute mediation, workplace violence prevention program, team building seminars, productivity/quality training.

Employees are affected by organizational change.

Coping with change, departmental conflict, low morale, termination rage, and staff retention & recruitment problems.

Solution-focused counseling, career counseling, team building, conflict management seminars.

Employees are members of different cultural and social groups.

Gender conflict, harassment, racial tension, discrimination, and public relations problems.

Diversity training, dispute resolution, conflict reduction training, workplace harassment prevention program.

Employees become ill or injured.

Absenteeism, workers compensation, long-term disability, staffing difficulties, diminished production and quality.

Solution-focused counseling, managing the troubled employee, supervisor training, corporate consultation, attendance management.